How do purchase my order on the site?
- Click “Add to cart” button on the products you wish to purchase.
- Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed your payment for the products.
- You'll reach a log in page where you need to log in your account using your Username and Password. If you don't have an account created yet, you need to register an account before you proceed your payment.
- You'll need to confirm your shipping address on the “Shipping Address” page and click “next” button.
- From here, you need to select your shipping methods and click “next” button.
- Next you'll need to choose your payment method then click “next” button.
- After the steps before this have been done, You need to reconfirm your billing details and agree on the terms and condition.
- Click “Confirm Order” to complete the order.
What are the payment methods available?
DORstyle.com accepts Payment Methods as shown below :-
1. Via eGHL (Internet Banking) -
Kindly insert your order number as the payment reference during bank in and send a scanned bank-in slip to sales@DORstyle.com
2. Via eGHL (Visa/Master)
Note : Order will only be processed once your payment has been verified as received by our bank.
How to change my account personal information and shipping address?
- Log-in your account → Click on “Account Maintenance” → Edit your account information and Shipping address here.
How to retrieve my password account?
- Click on “Lost Password?” and fill your email that used to register the account in the box.
- Click Submit.
- A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.
How to cancel an existing order that have been made?
Yes, ONLY if the order is still on pending status.
- Please send an email to our customers service email at sales@DORstyle.com with the message title “Request to cancel order” in order to inform us about the cancellation order.
- Orders that are in shipping or shipped is not allowed to cancel.
How long does the delivery usually takes?
Delivery usually will takes within 3 - 7 working days
How to contact DORstyle.com if I have other enquiries?
Sorry that we're unable to clear your doubts in the F.A.Q page. Kindly send an email to info@DORstyle.com for us to clear your doubts.