Shipping & Return Policy

Customer can return the product and get a full refund by exchange the product for another one, be it similar or not. The returned products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the products has been used or damaged by the customer, and the products has been received after 7 days,  there will not be any refund. will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the products, customer will received their exchanged products as soon as possible after the confirmation. 

Please return your purchase to the following address:
First Ten Enterprise
Lot 2-51, BM Plaza
Jalan Arumugam Pillat
14000 Bukit Mertajam, Pulau Pinang.

Please contact us at if you have any questions or doubts.